Cosmeto
vigilance
QCMvigilance ®, A LOGICAL CONTINUATION
The Cosmetovigilance management has been developed supporting the clinical research by promoting direct contact, listening and consumer’s empathy in Europe and World-wide.
CLINREAL provides you a claim collecting process, digital and flexible, matching the consumers’ new cultural and societal requirements world-wide.
Improve your performances, secure your image
Zero defect objective: understanding and resolving the customer’s dissatisfaction (quality defect, adverse effect, dysfunction).
Recovering the customer’ satisfaction: with a direct and reactive contact associated with qualitative listening and empathy from our team.
Reassuring: guarantee to comply with the regulation requirements
International management: thanks to an important network of language callers.
Choose a win-win support
Beyond a one-time file management, CLINREAL offers you a support plan for consolidating and anticipating your long-term vision.
Management of the risk-exposure to the product.
Management of the industrial risk.
Sharing of the performance indicators.
QCMvigilance®
in 5 points
- Reactivity and Fluidity in the cases management.
- Ease of deployment.
- Optimization and Mastery of budgets.
- Accessibility to data in real-time.
- Potential of data visualization.